Privacy Policy

Last updated: March 2025

Datawise ("we," "our," or "us") operates the Datawise platform at frontier-labs.datawise.ai. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

Information you provide

  • Account information: First name, last name, email address, and optionally organization when you join the waitlist or create an account.
  • Authentication: Email address for sign-in. We use one-time codes (OTP) sent to your email instead of passwords.
  • Training task submissions: Files (e.g., ZIP archives) you upload when completing training tasks or assessments.
  • Scheduling: When you book a call via Cal.com, Cal.com collects your name, email, and scheduling preferences. See Cal.com's privacy policy for details.

Information collected automatically

  • Usage data: If you accept analytics cookies, we use Google Analytics to collect anonymized usage data (e.g., pages visited, referral sources). Analytics cookies are only loaded after you consent.
  • reCAPTCHA: Google reCAPTCHA v3 runs on sign-in and waitlist signup to help prevent abuse. reCAPTCHA may collect information such as IP address and interaction data. See Google's Privacy Policy.
  • Activity logs: We record certain account events (e.g., sign-in, task submissions) for security and service improvement.

2. How We Use Your Information

  • To create and manage your account
  • To send transactional emails (e.g., login codes, welcome emails, submission confirmations)
  • To process and evaluate your training task submissions
  • To communicate with you about the Datawise program
  • To improve our services and prevent fraud
  • To comply with legal obligations

3. Third-Party Services

We use the following third-party services. Each has its own privacy policy:

  • Google Analytics — Website analytics (only when you accept cookies)
  • Google reCAPTCHA — Bot protection on sign-in and signup
  • Cal.com — Scheduling discovery calls
  • Mailgun — Transactional email delivery
  • Amazon S3 — Secure storage of submitted files

4. Cookies

We use cookies for:

  • Session cookie: Keeps you signed in. Stored securely (httpOnly, same-site).
  • Cookie consent: Stores your preference (accept all / necessary only) so we don't show the banner again.
  • Analytics: Google Analytics cookies are only set if you click "Accept all" in our cookie banner.

You can reject non-essential cookies via the cookie banner. Essential cookies (session, consent preference) are required for the service to function.

5. Data Retention

We retain your account data and submissions for as long as your account is active and as needed to provide our services. Activity logs are retained for security and operational purposes. You may request deletion of your data by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent (where consent is the legal basis)
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at the address below.

7. Security

We use industry-standard measures to protect your data, including encryption in transit (HTTPS), secure session management, and access controls. Submitted files are stored in a secure cloud environment.

8. Children

Our services are not directed at children under 16. We do not knowingly collect personal information from children under 16.

9. Changes

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at info@datawise.ai.